May 5, 2026 | 11:00 a.m. – Noon CT

Need to Know v. Good to Know – What Must Be Verified and What Could/Should Be Verified in the Credentialing Process

Presented by: Cris Mobley, CPMSM, CPCS

Between accreditation standards, industry practice, state statutes and company policy, it’s often confusing to know what has to be verified and where everything else comes from. Frequently, when asking people why they do something, it’s either “because Joint Commission says so” or “because we’ve always done it that way.” Both can be true OR maybe not. This session will discuss what the standards and regulations require in the credentialing process, with very few outliers, and what may be optional as well as make sense as our industry strives to check every nook and cranny to find out as much as possible about a new applicant.

May 7, 2026 | 11:00 a.m. – Noon CT

Ignore, Manage, Report? Addressing Physicians Who Resign with Red Flags

Presented by: Janet Wilson, FMSP, CPMSM, CPCS

Do you have physicians who resign with red flags in their file you are tracking/trending? Do you have a policy that requires you review/address red flags before allowing the physician to resign? Is there language in policy or bylaws that will not allow a practitioner to reapply for membership/privileges if they resigned with outstanding red flags in their file? Let’s discuss best practices to consider.

May 12, 2026 | 11:00 a.m. – Noon CT

Reducing Organization Exposure through Smarter Credentialing Practices

Presented by: Chris Giles

This program will assist in recognizing the relationship between credentialing and risk management and how that relationship affects patient safety.  Risk Management is the basic safety process utilized by healthcare facilities to ensure quality and safe patient care, this program will provide an opportunity to better understand how a risk management approach utilized in the credentialing process will help a facility achieve its patient safety goals.

May 15, 2026 | 11:00 a.m. – Noon CT

Finding Your Voice – Crucial Credentialing Discussions

Presented by: Janet Wilson, FMSP, CPMSM, CPCS

In our role as medical services professionals, we are sometimes faced with the responsibility of initiating a crucial conversation with hospital leaders and medical staff leaders regarding problematic findings identified during the credentialing or peer review process. In this program we will share scenarios on how to prepare for crucial conversations, how to relay important information necessary to support an educated, not emotional decision by the hospital or medical staff leader and also how to be persuasive and provide influence, if necessary, to succeed in conversations with leaders.