Workplace Violence: CMS Conditions of Participation
Date: 6/10/25
9:00 – 10:30 a.m. Central time
Audience:
Chief Medical Officer, Chief Nursing Officer, Compliance Officer, Emergency Department Personnel, Joint Commission Coordinator, Medical Records, Quality Improvement personnel, Risk Manager, Legal Counsel.
Overview:
Workplace violence has escalated over the past 15 years, especially in the healthcare arena. Providers and staff, as well as family members and bystanders (including other healthcare providers) frequently experience this violence. In November 2022, the Centers for Medicare & Medicaid Services (CMS), issued a memo regarding workplace safety addressing care in a safe environment. This program will cover the CMS standards for workplace safety and emergency preparedness standards.
Learning Objectives:
– Discuss workplace violence statistics and the impact of workplace violence on a hospital and staff.
– Recall CMS’s November 2022 memo regarding workplace violence and providing a safe environment for care.
– Discuss the five core elements of OSHA’s Road Map and Preventing Workplace Violence.
Speaker:
Laura A. Dixon served as the director of risk management and patient safety for the Colorado Region of Kaiser Permanente. Prior to joining Kaiser, she served as the director, facility patient safety and risk management and operations for COPIC from 2014 to 2020. In her role, she provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states. Dixon has more than 20 years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management. Prior to joining COPIC, she served as the director, Western region, patient safety and risk management for The Doctors Company in Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff for the western United States As a registered nurse and attorney, Dixon holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.
This speaker has no real or perceived conflicts of interest that relate to this presentation.
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