Registration fees:       $175 per NDHA member  |  $225 per non-member

Target Audience

Chief Medical Officer, Chief Nursing Officer, Compliance Officer, Emergency Department Personnel, Joint Commission Coordinator, Medical Records, Quality Improvement personnel, Patient Safety personnel, Risk Manager, Legal Counsel.

Overview

This program will cover the Joint Commission (TJC) National Patient Safety Goals (NPSGs) for Acute and Critical Access hospitals and will discuss resources to help hospitals comply with the NPSGs.

Using distinct methods of identification for newborns under 01.01.01 will be covered. This goal is to improve the naming conversation of newborns after delivery to prevent medical errors due to conventional, non-distinct naming methods in order to prevent wrong tests, wrong procedures, and administering the wrong breastmilk to the infant.

NPSG.02.03.01 is a vital goal as it discusses improving communication among caregivers, specifically, the reporting of critical test results and diagnostic procedures.

Medication safety in the surgical and procedural arenas will be covered. This program will also address the ever-present issue of clinical alarms.

NPSG 15 addresses the requirement for the hospital to identify safety risks inherent in its patient population and to identify patients at risk for suicide. The NPSG also discusses the different requirements depending on the type of hospital.

Finally, wrong-site surgery should never occur, but, unfortunately, it continues to happen.  Not only does this pose a patient safety issue, but it can also create significant financial repercussions, jeopardy of accreditation loss with the Joint Commission, and a deficiency report from CMS. This webinar will stress the necessary elements of performance to prevent wrong-side surgery.

Learning Objectives

At the conclusion of this session, participants should be able to:

• Discuss the importance of patient identification and patient safety.
• Recall measures to improve medication safety.
• Discuss infection control goals and the importance of adequate hand hygiene.
• Recall common reasons why alarms are frequently ignored and not heard.

Laura A. Dixon is the president of Healthcare Risk Education and Consulting. She previously served as the Director, Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020.  In her role, Ms. Dixon provided consultation and training to facilities, practitioners and staff in multiple states.

Ms. Dixon has more than twenty years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services and pain management.  Prior to joining COPIC, she served as the Director, Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California.  In this capacity, she provided consultation to the physicians and staff for the western United States.

As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, a Doctor of Jurisprudence degree from Drake University College of Law, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing.  She is licensed to practice law in Colorado and California.

This speaker has no real or perceived conflicts of interest that relate to this presentation.